Last updated: [26/12/2025]
Millatte (“we”, “our”, “us”) operates the website https://millatte.com.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Website: https://millatte.com
Brand Name: Millatte
Business Type: E-commerce (Matcha & related products)
Contact Email: care@millatte.com
2. Information We Collect
We may collect the following types of personal information:
a) Information You Provide
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely via payment gateways; we do not store card details)
- Account login details (if you create an account)
- Messages sent via contact forms or emails
b) Automatically Collected Information
- IP address
- Browser type & device information
- Pages visited, time spent, referral source
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and support requests
- Improve website performance and user experience
- Send transactional emails (order confirmation, shipping updates)
- Send promotional offers (only if you opt-in)
- Prevent fraud and unauthorized access
- Comply with legal obligations
4. Payment Information
All payments are processed through secure third-party payment gateways (such as Razorpay, Cashfree, Stripe, etc.).
👉 We do not store or process your debit/credit card details on our servers.
5. Cookies Policy
We use cookies to:
- Remember your preferences
- Maintain login sessions
- Analyze site traffic and performance
- Improve shopping experience
Types of Cookies Used
- Essential cookies (site functionality)
- Analytics cookies
- Session cookies
You can disable cookies via your browser settings; however, some features may not function properly.
6. Embedded Content from Other Websites
Our website may include embedded content (videos, images, social media posts, etc.).
Embedded content from other websites behaves exactly as if you visited those websites directly. These sites may collect data about you, use cookies, or track interactions.
7. Who We Share Your Data With
We may share your data with:
- Shipping & logistics partners
- Payment gateway providers
- Email/SMS service providers
- Analytics tools (Google Analytics, Meta Pixel, etc.)
- Legal or government authorities when required by law
👉 We do not sell your personal data to third parties.
8. Data Retention
We retain your personal data only for as long as necessary:
- Order records: as required for accounting and legal compliance
- User accounts: until deletion is requested
- Support communications: for internal reference and improvement
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise these rights, contact us at care@millatte.com.
10. Data Security
We implement reasonable security practices to protect your personal information, including:
- SSL encryption
- Secure hosting infrastructure
- Restricted access to sensitive data
However, no method of transmission over the Internet is 100% secure.
11. Children’s Information
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
12. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at: